Context is scattered
The customer, device, tenant, credential, recent change, and service history live in different records.
For multi-tenant MSPs and MSSPs
RadiantOS connects tickets, devices, tenants, credentials, backup, network, cloud, approvals, actions, and evidence—so technicians can resolve work without rebuilding customer context across disconnected consoles.
Start with one workflow. Keep your current stack until the outcome is proven.
Evaluation preview · verify current release, provider, and environment support before purchase
The problem
An alert starts in one console. The ticket lives in another. The tenant, credential, remote session, and evidence live elsewhere. Your technician rebuilds the context at every step—and the audit trail at the end. That means slower diagnosis, more rework, inconsistent handoffs, and operational overhead that grows with every client.
The customer, device, tenant, credential, recent change, and service history live in different records.
Approvals, scripts, remote sessions, provider changes, and recovery work happen outside the case that explains them.
Operations and security reconcile timelines, exports, and screenshots after the work instead of retaining evidence as it happens.
One issue · one evidence trail
A signal opens against the right client and asset. The work carries tenant, policy, approval, action, verification, and evidence context forward instead of rebuilding it in every console.
Signal → context → policy → approved action → verified result → retained proof
See one workflow end to endWhy RadiantOS
Choose RadiantOS when cross-domain context, controlled action, visible authority, and staged adoption matter more than maintaining the joins between separate tools.
Keep tickets, devices, tenants, credentials, backups, network assets, alerts, policies, actions, and evidence connected to the same customer context.
Route supported endpoint actions through a signed, policy-controlled agent path and retain the result with the work that authorized it.
Use customer-selected AI to investigate and prepare work. Supported actions still pass tenant policy, approval, stop, rollback, and audit controls.
Start with one supported workflow, keep incumbent tools available during validation, and retire the old path only after verification and approval.
Your operating-model choices
Every approach has strengths. The useful question is who owns the identity, context, action boundary, evidence, migration, and commercial complexity between products.
Examples include NinjaOne, Veeam, Auvik, Nerdio, a PSA, and documentation or vault tools.
Who owns shared identity, customer context, integrations, evidence, and multiple commercial terms?
Examples include Kaseya, ConnectWise, and N-able.
How deeply do records, identity, policy, and workflows stay connected across the portfolio?
Examples include Atera and SuperOps.
How far does shared context extend into backup, network, cloud, identity, security, and infrastructure?
One operating record, policy-controlled execution, customer-governed AI, and staged coexistence.
Verify current product maturity, supported environments, security evidence, and operational outcomes.
Detailed comparison pages use dated official vendor sources and keep unverified behavior marked as unknown.
The product areas
Review service, endpoint, protection, network, cloud, security, automation, reporting, and commercial workflows—then verify the exact providers and actions your stack requires.
Proof before commitment
Adoption should make ownership, controls, results, evidence, and rollback clearer before the incumbent path is removed.
Define the source systems, owners, data, dependencies, and supported workflow boundary.
Reconcile mappings, counts, exceptions, permissions, and unsupported inputs in bounded scope.
Operate the selected workflow beside the incumbent path and compare the result.
Cut over only when ownership, controls, outcomes, evidence, and rollback criteria pass.
Review target capabilities, release boundaries, operating systems, providers, and dependencies.
Inspect the evidence Security evidenceReview public architecture, available evidence, and any proof still pending before purchase.
Inspect the evidence Integration evidenceVerify authorization, workflow behavior, failure handling, and current release support.
Inspect the evidence Service evidenceUse the public status record to inspect what is known, unknown, operational, or under review.
Inspect the evidenceTransparent proposed pricing
Proposed pricing starts at $99 per month for the first 50 managed devices, with unlimited technicians and customer organizations. Use your own inputs and keep migration effort separate from steady-state platform cost.
Live monthly estimator
Change any input and the estimate updates immediately.
Monthly estimate in USD before tax. AI provider charges are paid directly to the provider and are not included. Final commercial terms require confirmation.
Before you evaluate
The answers stay inside the current public evidence boundary and lead to the source a buyer can inspect next.
RadiantOS is being built first for multi-tenant MSPs and MSSPs whose owners, service leaders, technical operators, and security teams repeatedly rebuild customer context across disconnected tools.
See the operating modelNo. Where coexistence is supported, begin with one bounded workflow, keep the incumbent path available, compare the result, and cut over only after agreed evidence and rollback criteria pass.
Build a migration planCustomer-selected AI can investigate and prepare work, but supported actions remain subject to tenant scope, role, policy, approval, stop conditions, verification, rollback, and audit controls.
Review AI and automationThe proposed platform plan starts at $99 per month for the first 50 managed devices, with unlimited technicians and customer organizations. Additional devices are priced progressively; protected SaaS users, excess storage, and provider AI usage follow their stated terms. Final commercial terms require confirmation.
Review proposed pricingReview target scope, supported environments, provider and integration behavior, security evidence, service health, pricing inputs, migration gates, and the exact workflow you plan to run.
Review product availability