Endpoints
Agent-based monitoring, patching, scripts, and remote sessions.
- ·Windows, Linux, macOS agents — signed and auto-updating
- ·Scripts library with per-tenant approval workflow
- ·Patch management with maintenance windows
- ·Remote desktop + SSH terminal over WebRTC
Helpdesk
Tickets, projects, contracts, quotes, and SLA automation.
- ·Email ingest with AI triage and canned responses
- ·Contracts + quotes with commitment tier billing
- ·Project and time-entry tracking
- ·Customer portal per tenant
Backup
Regional archive storage plus SaaS backup for endpoint, server, and SaaS workloads.
- ·Restic-based endpoint backup with VSS on Windows
- ·M365 and Google Workspace via SaaS Backup
- ·eDiscovery and granular restore
- ·Per-tenant encrypted Vultr archive bucket with versioning
Vault
First-party zero-knowledge credential vault, per tenant.
- ·Self-hosted Password Vault with tenant-isolated orgs
- ·Device credential injection for remote sessions
- ·Audit log of every access
